Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Reporting to the Senior Fraud Manager, you will help maintain an analytics and incident-based security analysis program focused on organized fraud, cheating, and account security within the EA Player Security team. Your responsibilities will include using analytical skills to identify insights. Proficiency in Structured Query Language (SQL) is important for data analysis. You will also be asked to help maintain reporting for the program and team and do investigative work to solve escalations with data-driven results. We are looking for a candidate with a unique combination of security expertise, attention to detail, and collaboration.
Responsibilities
1. Conduct in-depth research by applying advanced SQL queries to extract valuable insights. Use these insights to provide data-driven recommendations for continuous improvement.
2. Work with our Operations team to help maintain daily review, escalations, and investigation.
3. Collaborate with internal partners to represent as central security and support recommend improvement opportunities.
4. Help gather and document requirements, suggest internal prioritization, help manage ticket progress, and conduct validation testing.
5. Monitor the health of main player security metrics, research further for important anomalies detected, and coordinate policy and modeling support.
6. Support visualization dashboards and associated data aggregation.
Qualifications
* 1+ years of analytics experience required
* 1+ years of reporting experience, knowledge of Tableau and Looker
* Proficient experience in Structured Query Language (SQL)
* Experience with JIRA/JAAS, and MS Products
* Proficient in Microsoft Excel (can perform complex functions)
* Knowledge of payment fraud and account security practices
* Bachelor's degree in an analytics-related field or equivalent professional experience.
Bonus
* Knowledge of account security and the gaming industry
* Python or similar coding language
About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment-qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
#J-18808-Ljbffr