My client a leading provider in print solutions is seeking to hire a Quality Manager to join their team in Dublin. The Quality Manager is responsible for overseeing Compliance with the Quality Management System and other associated duties.
Detailed responsibilities
* Ensure that an appropriate QMS is in place to achieve its obligations under ISO900 PS9000, ISO14001 and ISO27001 standards.
* Full responsibility for the Quality Control team
* Develop with the Assistant Manager to ensure its members are adequately trained and cross trained appropriately for the team to complete its function. This includes:
* Ensuring the appropriate and most efficient systems are in place for the QC team to carry out their duties in the most efficient manner
* Ensuring all records are maintained, stored and disposed of in accordance with group policy.
* Monitor any areas of risks and track solutions through to completion and implementation
* Regular reporting on the performance of the team and any key initiatives to drive improvement
* Perform an annual review of the team and its effectiveness, documenting any concerns and including suggestions for improvement
* Monthly preparation of accurate and timely Management Information
* Promote a culture of compliance and customer satisfaction at all times.
* Participate in key business projects which will change from time to time
* Manage the ongoing customer and ISO Audits
* Act as the champion for Health & Safety management in conjunction with the Assistant Quality Manger across the company.
* Ensure that the company's safety statement is maintained and up to date.
* Prepare and chair the Health and Safety Meetings
* Prepare an annual report for the Board which outlines the activities for the year ahead and reports on progress to date as well as outlining any concerns in this area
* Ensure the plan of activities is achieved including training, risk assessments and committee meeting commitments.
Administrative requirements
* Ensure we have all the relevant procedural documentation for each client to effectively manage and develop our key clients including drafting workflows and agreeing SLAs where needed.
* Corrective and Preventative Action
* Keeping an accurate log of all complaints and non-conformances raised
* Driving closure of complaints
* Escalating issues to the Account Managers and Senior Management Team where necessary keeping them always informed of key issues.
* Act as an integral part of implementing a quality culture process within digital, constantly striving for improvement and perfection.
* Ensure that the Approved Vendor list is always maintained and up to date.
* Perform other reasonable duties associated to the role assigned.
* Work to consistently meet customer and applicable statutory and regulatory requirements.
* Update QMS records as required and as per your department's SOPs.
* Continue to work closely with internal audit team to ensure that all audits are completed and documented.
Please get in touch :
Joe Keane
Red Island Recruitment
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