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Senior technical ops lead - l2 support & incidents

Amwell
Posted: 11 June
Offer description

Amwell is seeking a motivated Technical Support Operations Analyst to join their customer support team. This role involves managing daily operations, troubleshooting technical issues, and mentoring team members. The ideal candidate will have at least 4-6 years of experience in a support or operations setting, with exceptional communication and leadership skills.The position offers a competitive salary, flexible personal time off, and a comprehensive benefits package, including health insurance and a 401K match.
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