IT Support Professional
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This is an exciting opportunity to work as a technical support specialist, providing assistance with IT systems, networks, and equipment. The role involves installing and configuring hardware and software, monitoring computer systems, and ensuring compliance with cybersecurity regulations.
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Key Responsibilities:
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1. Install and configure computer hardware and software.
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2. Monitor and maintain computer systems and networks.
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3. Ensure compliance with cybersecurity and data protection requirements.
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4. Respond to service issues and requests in a timely manner.
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5. Provide technical support across the organization.
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6. Set up accounts for new users and manage access controls.
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7. Diagnose and troubleshoot IT-related issues through data analysis.
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8. Repair and replace equipment as necessary.
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9. Test and evaluate new technology solutions.
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10. Collaborate with third-party technology suppliers and partners.
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