Results-driven hotel management professional sought to assist general managers with daily operations, ensuring seamless guest experiences. This role requires a proactive team player who can provide excellent customer service and lead by example in promoting exceptional employee engagement.
About the Role
We are looking for an experienced individual who can collaborate with our management team to achieve business objectives and improve operational efficiency. The ideal candidate will develop and implement effective strategies to enhance guest satisfaction and loyalty.
Key Responsibilities
* Assist in managing day-to-day operations, including front-of-house and back-of-house duties
* Lead by example, promoting exceptional customer service and employee engagement
* Collaborate with the management team to achieve business objectives and improve operational efficiency
* Develop and implement effective strategies to enhance guest satisfaction and loyalty
* Maintain accurate financial records and budgets
Requirements
* Minimum 2-3 years of experience in hotel management, focusing on operations and guest service
* Excellent communication, leadership, and problem-solving skills
* Experience with Food Service Essential
* Ability to manage and work within a team, as well as take initiative when needed
* Strong analytical and financial management skills
Benefits
Flexible schedule with 5 days per week / 40 hours, including days, nights, and weekends. Competitive compensation package, free parking, meals while on duty, and other benefits.