Role: Senior Business Analyst
Location: Dublin, Ireland(Hybrid)
Duration: 12 Months Contract +Extension
We are seeking an experienced
Senior Business Analyst
to support complex, large-scale transformation initiatives within a regulated and multi-stakeholder environment. This role will focus on producing high-quality, audit-ready documentation, leading structured analysis activities, and supporting governance across the full project lifecycle.
The successful candidate will work closely with business, technical, and delivery teams to ensure solutions meet defined business objectives, statutory requirements, and operational needs.
Key Deliverables & Responsibilities
* Produce a comprehensive
Business Requirements Document (BRD)
as a single, traceable source capturing business objectives, statutory constraints, functional and non-functional requirements, with clear links to downstream deliverables
* Define and manage
UAT artefacts
, including UAT plans, detailed test cases, test data, defect logs, UAT sign-off documentation, and test summary reports
* Develop detailed
As-Is and To-Be BPMN process maps
in Microsoft Visio, illustrating end-to-end flows, decision points, and system integrations
* Conduct
gap analysis
between current and future states, documenting impacts, risks, and actionable recommendations
* Produce
data analysis reports
using legacy datasets (Excel / SQL) to identify trends, data quality issues, and insights to support requirements prioritisation
* Deliver
post-implementation review reports
, assessing solution outcomes against original objectives and capturing lessons learned
* Plan and facilitate stakeholder workshops, producing agendas, collaboration artefacts (Miro / MS Whiteboard), and concise minutes with agreed actions
* Complete
migration impact assessments
, documenting risks, dependencies, and mitigation strategies related to system, data, or process changes
* Decompose high-level requirements into testable items using
MoSCoW prioritisation
, 5 Whys analysis, and Fishbone diagrams
* Conduct
Business Impact Analysis (BIA)
, including stakeholder impacts, risk registers, and mitigation plans
* Provide
project governance support
, contributing to charters, scope statements, risk logs, and status reporting
Experience & Skills
* Proven ability to author
BRDs and FRDs
to audit-ready standards suitable for tender and procurement processes
* Experience working with
telecommunications architecture
, including MS Teams Phone, SIP trunking, and network prerequisites (QoS, DSCP, latency, jitter)
* Strong experience planning and facilitating requirements elicitation workshops with diverse stakeholder groups
* Proficiency in
MoSCoW prioritisation
, requirements traceability matrices, and structured requirements management
* Experience evaluating
COTS solutions
and performing fit-gap analysis
* Familiarity with
low-code / no-code platforms
(e.g. Power Apps or equivalent)
* Ability to define
cloud-specific non-functional requirements
and assess SaaS offerings against them
* Working knowledge of
GDPR
and data protection principles
* Strong BPMN modelling skills using
Microsoft Visio
, with experience writing use cases and user story epics
* Experience defining
data migration requirements
and validation approaches
* Excellent written and verbal communication skills, including engagement at senior stakeholder level
* Experience working in
Agile delivery environments
(Scrum or Kanban) and managing product backlogs
* Hands-on experience with
Azure DevOps
for requirements and backlog management
* Ability to design and apply
vendor evaluation and scoring frameworks
* Comfortable working independently while collaborating effectively within multidisciplinary teams