ResponsibilitiesSociete Generale Securities Services (SGSS) has been active in Ireland for 20 years and is a leading player in servicing Irish domiciled and offshore collective investment vehicles. We act locally as fund administrator and depositary for a wide range of international clients who manage schemes from UCITS to AIFs including private equity and real estate structures, hedge funds and special purpose vehicles.The Client Services team is responsible for three activities:Client Operational Relationship Management,Client Activation and Support Services and KYCClient on-boarding and client projectsSummary Of The Key Purposes Of The RoleThe Client Activation and Support Services team needs to grow in order to :Support further client data setup activitiesSupport the on-boarding of new clientsSupport increase of client queries and issue resolutionSupport the client monthly and quarterly board reportingSupport the KYC review processSummary Of ResponsibilitiesThe role of Client Activation and Client Support Analyst is to:Coordinate client account opening & maintenance (both internal and with the sub-custodian network)Perform client data setup & maintenanceRequest access for new users and maintenance for the web portal SG MarketsRun periodic and ad-hoc client reportingCollect and produce monthly reporting for clients as well as quarterly board reportingEnsure client activation and client support activities comply with their agreed SLA's and KPI's with regards to service quality and response timesContribute to the definition and maintenance of processes, policies and procedures related to client support such as client activation process, KYC/AML/QI/CRS/FATCA.Maintain knowledgebase/training for the client activationParticipate in the continuous improvement/automation of the department: KPI, process improvement, Client reporting etc…A questionnaire will be provided to you in order to check your VIE (Société Générale and Business France) eligibility. For an efficient analysis of your application, please make sure to truthfully answer all the questions.Profile requiredPLEASE NOTE that since this program is primarily an international development program, candidates cannot apply to a VIE assignment in their own country of citizenship.To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English.Studies & experience:Graduate with a Master degree from Business/Engineering School or UniversityA previous experience in working in financial services environments with background in Transfer Agency, Fund accounting and or Custody service would be appreciatedLanguage skills:Fluent in EnglishTechnical, operational & Soft skills:Good communication and presentation skillsProficient/Good command of MS OfficeExcellent communication skills both written and oralStrong financial product knowledgeAbility to manage your own workload, prioritising, planning where needed and work in a fast paced environment with sudden change in prioritiesAbility to understand client requirements and be solutions orientated with a constructive approachExperience in managing scope and the ability to identify high priority versus low priority requirementsAbility to work with geographically distributed teams – both the project team and stakeholder groupsExcellent team worker, able to work in virtual global teams in a matrix organizationOpen minded, able to share information, transfer knowledge and expertise to/from team membersExcellent stakeholder management skillsStrong attention to detail skills and ability to work to strict deadlinesProblem solving skillsThe VIE assignment in a nutshellThis VIE inDublinis to begin on01/12/2025but you need to plan 3 months between your application date and the beginning of your VIE assignment. It will last24 months.The VIE is a specific contract, under Business France's eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space. For further information (including your financial indemnities), please see Mon VIE-VIA Business France.Why join usAs soon as you arrive, you will be integrated into our teams and will learn every day alongside our experts, who will support you in your tasks. Gradually, you will become more independent in your projects, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.At the end of your VIE, various opportunities could be offered to you, in France and abroad.Business insightAt Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you're joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with usStill hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.Diversity and InclusionWe are anequal opportunities employerand we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing andpromoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.