Talbot Hotel Cork, part of the Talbot Collection, is recruiting an experienced and reliable Duty Manager to join our team.
Talbot Collection are one of the Best Places to Work in Hospitality 2026 and also awarded by the Great Place to Work. Come experience it for yourself and join our team.
If you like multi‑tasking, want exposure to all hotel aspects, are passionate about customer service and wish to progress in a growing, dynamic company, this is a great opportunity.
Main Duties
Assist the General Manager and Deputy Manager in ensuring efficient operation of all hotel departments: food & beverage outlets, reception, accommodation, kitchen.
Ensure efficient food & beverage service in the bar and restaurant, especially during peak times.
Ensure guests receive excellent friendly service from all team members.
Manage and respond to customer queries proactively and timely.
Handle guest complaints effectively, turning experience into positive outcome.
Carry out all security and departmental checklists.
Prioritise security and health & safety of team and guests while on duty.
Assist in any department as needed.
Carry out any adhoc duties assigned by Management.
The Successful Candidate must
Have 2 years as a Duty Manager in a 4* hotel and at least 3 years of food & beverage experience in a 4* hotel.
Have a third level qualification in hotel management or similar (advantage).
Be passionate and motivated by guest satisfaction.
Be a team player with exceptional communication and interpersonal skills.
Be flexible and available for various shifts including weekends and evenings.
Be proficient in English, spoken and written.
What we offer
Free parking.
Complimentary Leisure Club Membership.
Staff Meals.
Contributory company pension scheme (12 months service requirement).
Company Life Insurance Scheme.
Employee Assistance Programme.
Talbot Collection Friends and Family Rates.
Training and Development Opportunities – we invest in our people.
Being part of a progressive & growing company.
Talbot Hotel Cork is an equal opportunities employer.
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