Job Title: Service Manager
In this role, you will be responsible for providing leadership to staff and ensuring the delivery of a quality service.
About the Role:
The Team Leader will assist in the management and planning of entry and exiting of service, whilst supporting clients with physical and sensory disabilities in a person-centred respite service.
Your Responsibilities:
* Provide leadership to staff on a daily basis
* Supervise and support staff by identifying their training needs
* Ensure the delivery of a quality service by designing, implementing, and reviewing quality monitoring systems
* Assist in the roster and provide adequate staff cover
* Document information, update records, and complete necessary paperwork
* Liaise with families, the multidisciplinary team, and other personnel as directed
Required Skills and Qualifications:
A third-level graduate in Health & Social Care, A management qualification or working towards same. A minimum of three years of experience in a similar/related field, preferably in an accommodation-based setting. Must have experience and knowledge of Intellectual Disabilities/Mental Health difficulties and the HIQA process within residential settings. Excellent communication, interpersonal, organisational, logistical skills. Ability to manage behaviours that challenge. Track record of liaising with service users and their families (where applicable) to ensure best quality of care. A champion of Person Centred Planning and Individual Action Plans.
What We Offer:
* 6% Company Pension Scheme
* Paid maternity/paternity/adoption leave
* Educational leave
* 27 days annual leave
* Bike to work scheme
* Tax saver travel scheme
* Income protection
* Unpaid leave
* Health and Wellbeing programme
* Company credit union scheme
* Employee discount scheme
* Digital Doctor
* Financial support for studying and study leave
* Long Service Reward Scheme
* Sick leave
* Employee Assistance Programme (EAP)