Job Overview
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You'll be a vital part of our retail team, leading by example and driving customer satisfaction.
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Whether you're working front-of-house or behind the scenes, your focus will always be on delivering excellent customer experiences. Our comprehensive training programmes and varied shift patterns will support a healthy work-life balance, helping you achieve your career goals.
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Key Responsibilities
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* Host and lead in-store teams, setting an example of excellence.
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* Understand customer needs and provide guidance on product selection.
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* Maintain store standards, ensuring smooth operations from cash reconciliations to stock management.
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* Work collaboratively with the team to deliver outstanding customer service and drive sales growth.
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Requirements
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To succeed in this role, you'll need:
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* An experienced background as a supervisor or duty manager, managing small teams in fast-paced environments.
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* Exceptional customer service skills, with a proven ability to translate these into sales.
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* Inquisitive and ever-improving, with a passion for our business.
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* Friendly, flexible, reliable, honest, and willing to work hard.
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Benefits
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We offer:
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* A competitive salary.
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* 29 days annual leave (increasing with length of service, up to 34 days).
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* 20% discount with participating retailers.
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* Ongoing training and development opportunities.
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About Us
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We're a growing team, committed to providing exceptional support, opportunities, and a positive work environment. Join us and discover the rewards of being part of a dynamic and ambitious organization.