Purpose
The Digital Systems Technical Coordinator in the Digital MMD Capital Projects Team is responsible for managing, coordinating, and supporting the technical team responsible for the delivery of the Digital systems, mainly ABB DCS, PLC systems, MES, PI, I&C, ICT and CSV areas. This role ensures the effective deployment, maintenance, integration, and optimization of digital technologies and platforms to support business operations and strategic objectives. This role supports validation, regulatory compliance, and continuous improvement initiatives critical to Good Manufacturing Practices (GMP).
Responsibilities
* System Coordination: Act as the central point of contact for all digital systems-related technical activities, coordinating between different workstreams under the Digital MMD Capital Project Umbrella. This role also involves coordination of activities with the EPCMV team, as and when required.
* Implementation & Integration: Plan, coordinate, and oversee the deployment and integration of digital systems, including software applications, control systems, and data platforms.
* Technical Support & Troubleshooting: Provide expert-level troubleshooting and technical support for digital systems issues, ensuring minimal downtime and optimal performance.
* Maintenance & Upgrades: Manage routine maintenance, updates, and upgrades of digital systems to ensure security, compliance, and functionality.
* Documentation: Develop and maintain comprehensive technical documentation, including system configurations, procedures, and user manuals.
* Training & User Support: Deliver training sessions and support materials to end-users and technical staff to maximize system utilization and efficiency.
* Compliance & Security: Ensure digital systems comply with organizational policies, industry standards, and cybersecurity best practices.
* Vendor Management: Liaise with software vendors, service providers, and contractors to coordinate support, licensing, and service agreements.
* Continuous Improvement: Identify opportunities to enhance digital systems capabilities, streamline processes, and reduce costs.
* Ensure Automation compliance with Global Policies, Procedures and Guidelines, regulatory requirements and execute current Good Manufacturing Practices (cGMP) in the performance of day-to-day activities and all applicable job functions
Qualifications
* Bachelor's degree in Information Technology, Computer Science, Engineering, or related field preferred.
* Experience working on ABB DCS, PLC systems, DeltaV, MES, PI, I&C, ICT, etc, preferably in API Manufacturing.
* Working knowledge of Project Planning tools such as Primavera P6, Microsoft Project, MS planner online.
* Relevant Project Manager or Project Engineer experience.
* Proven experience managing and supporting digital systems, software platforms, or industrial control systems.
* Strong technical knowledge of system integration, networking, databases, and cybersecurity principles.
* Proficiency with relevant digital tools and platforms specific to the industry (e.g., SCADA, MES, ERP, cloud services).
* Excellent problem-solving, communication, and project management skills.
* Ability to work collaboratively across departments and with external partners.
* Relevant certifications (e.g., PMP, ITIL, cybersecurity certifications) are a plus.