Social network you want to login/join with:Parts Advisor - Head Office Call Centre, Dublincol-narrow-leftClient:Alliance Automotive GroupLocation:Dublin, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:b96329beba01Job Views:4Posted:03.06.2025Expiry Date:18.07.2025col-wideJob Description:Alliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. It operates in the United Kingdom, France, Germany, Poland, Spain, Portugal, Belgium, Netherlands, and recently Ireland.The company is a wholly owned subsidiary of Genuine Parts Company (GPC), the largest worldwide automotive parts distributor with activities in North America, Europe, and Australasia. AAG’s network serves thousands of customers across Europe, supported by a logistics infrastructure of 80 Distribution Centers, 2 Stores, and 7 Repair Centers.Due to growth and expansion within our motor factor network, we are looking for Parts Advisors to join our team.This is an excellent opportunity for enthusiastic, highly motivated automotive professionals to help establish and expand our brand in Ireland. Join us on our journey and share in our success as we continue to establish ourselves as a market leader in Ireland, Europe, and worldwide.As a Parts Advisor, your responsibilities will include:Taking orders for car parts over the telephone and at the counter, upselling to increase invoice value.Making outbound calls to raise customer awareness and achieve higher sales.Building long-term rapport with local customers.Actively promoting offers, discounts, and customer competitions.Limiting credits and returns by ensuring accurate first-time ordering and sending of car parts.To be successful in this role, you should:Be punctual, organized, and efficient while working towards deadlines.Be proactive and enthusiastic when engaging with customers.Demonstrate empathy towards customers.Possess professional communication skills.In return, we offer:An opportunity to join a global brand and market-leading motor factor.Competitive salary and excellent bonus potential.Structured career paths and bespoke training.A great team environment with friendly, approachable management.
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