Job Description:
We are currently recruiting for a Spa Experience Manager to support the Director of Spa and Wellness in the operational running of the Spa & Salon experience at our luxury resort property.
The successful candidate will have responsibility for ensuring exceptional guest service delivery, managing people and performance, focusing on team development and training, managing sales strategies, and efficient communications.
Main Responsibilities include:
* Providing high levels of personal care and attention to guests
* Conducting 1-1 meetings and appraisals with team members
* Initiating 'little touches' to exceed guest expectations
* Complying with our Top 12 Service Standards
Requirements:
* Exceptional guest service delivery skills
* Ability to manage people and performance
* Focusing on team development and training
* Managing sales strategies
* Efficient communication skills
Benefits:
* This is an equal opportunities employer
* The successful candidate must also be legally eligible to work in Ireland
Key Skills: Guest Services, Leadership, Team Management, Sales Strategy, Communication