Talbot Hotel Carlow is currently recruiting for Food and Beverage Assistants to join the team.
Overall Job Purpose
To provide a friendly and efficient service within the food and beverage areas.
Dispensing orders accurately and with courtesy to the standards required by the company.
To ensure the cleanliness, correct mis-en-place and set up of the waiting areas prior to service.
Also ensuring the guests are warmly greeted; orders are taken efficiently and served to a high standard to ensure guest satisfaction.
Role Specific Duties:
Responsible for the efficient dispensing and serving of drinks and food when required
To be aware of menu items of the day and drink services
To serve alcohol responsibly
To always deliver exceptional friendly service, to every guest, in line with the Talbot Collection 'Empower Your Excellence' customer service program
To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act **** as detailed in your staff handbook
To ensure that necessary steps are taken to safeguard Company money, goods and assets
To deal with customer complaints in an efficient and professional manner and to notify Management of these
To upsell the Company products and services where possible
To ensure that the waiting areas are fully prepared for service
To ensure that all food and drinks are served efficiently with minimum delay
To liaise closely with the kitchen
To ensure all orders are taken accurately
To anticipate any guest needs at all times
Assist in creating a warm and welcoming environment for our guests
Requirements:
Previous hotel experience in a 3/4 star hotel property is desired but not essential.
Previous experience in a high volume/ fast paced environment.
Fluent English and excellent communication skills.
Talbot Hotel Carlow
is an Equal Opportunities Employer.