We are recruiting, on behalf of our globally recognised client, a highly motivated and talented individual to join their team on a 12-month fixed term contract. Reporting to the OTC Manager, you will play a key role in managing the end-to-end Order to Cash processes across several European markets. You will collaborate closely with customer services and finance teams to ensure the successful execution of the OTC strategy. This is a fantastic chance to thrive within a culture that values dedication to company vision and objectives, surrounded by highly motivated colleagues.
We are looking for someone who has a proven track record of success in a fast-paced environment, demonstrating the ability to effectively multitask while maintaining a sharp focus on key priorities.
Your responsibilities will include:
- Managing Cash Application, Customer Master Data Maintenance, Manual Transaction entry, and Pricing Adjustments, alongside other associated tasks.
- Providing support to several Legal entities across ACE.
- Contributing to the SAP implementation project as required and participating in Continuous Improvement initiatives as directed.
- Developing a comprehensive understanding of the OTC model to deliver a best-in-class service to our markets.
- Building strong working relationships with customer service, finance, and credit team members within the wider organisation and across EMEA.
- Meeting individual targets and contributing to the achievement of the team's overall objectives.
- Delivering an excellent standard of customer service in all aspects of the role.
- Taking ownership of KPI delivery and driving improvements on a monthly basis.
- Ensuring compliance with SOX requirements.
- Adhering to the Service Partnership Agreement in place with each market.
- Ensuring all Company Policies and Procedures are followed.
- Providing support for Internal and External Audits.
- Handling ad hoc requests as required.
To be successful in this role, you will have:
- Proven experience as an Order to Cash professional within a multi-national corporation.
- Strong teamwork skills with the ability to collaborate effectively with individuals at all levels, both locally and globally.
- A positive, enthusiastic, and flexible approach to work with a can-do attitude.
- Experience with ERP systems, ideally Oracle and/or SAP.
- A minimum of 2-4 years of Accounts Receivable/Order to Cash experience, ideally gained within a shared service centre environment.
- Excellent written and verbal communication skills, with confidence in speaking to all levels of the organisation.
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Outlook, and Word).
- Excellent customer service skills.
- A keen eye for detail and a high level of accuracy.
- The ability to self-direct, solve problems, and suggest effective solutions.
- Excellent communication skills in English. Proficiency in an additional European language or languages would be advantageous.
- A 3rd level Finance / Business degree.