NHS Greater Glasgow and Clyde (NHSGGC)
is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
As a Business Support Assistant within Specialist Children’s Services, you will play a vital role in supporting multidisciplinary teams to deliver high‑quality, person‑centred care. This is a varied and dynamic administrative role where no two days are the same, giving you the opportunity to develop valuable skills in a supportive environment. You will be a key point of contact for patients, families and professionals, helping services run smoothly and efficiently.
Duration, Location, and Working Pattern
You will be based at Stobhill Hospital
Full Time, Permanent
Working Monday to Friday
Key Responsibilities
Provide comprehensive administrative and secretarial support to the multidisciplinary team
Manage telephone, email and face‑to‑face enquiries, ensuring a professional and helpful service
Arrange patient appointments, clinics, and manage diaries using electronic systems
Maintain accurate records, input data, and update systems in line with procedures
Support meetings and events, including preparation of agendas, papers and minutes
Process referrals through the single point of access and ensure timely communication with teams
Undertake general office duties including mail handling, ordering supplies and stock control
Knowledge, training, qualifications and/or experience required to do the job
Demonstrable experience of working in an administrative or office environment
Competence in using a range of IT systems and packages such as Microsoft Office
Strong organisational skills with the ability to prioritise and manage competing demands
Excellent communication skills with a good command of written and spoken English
Proven ability to work independently and as part of a team in a busy environment
High level of accuracy and attention to detail, including keyboard and typing skills
Willingness to undertake training and development to enhance skills and knowledge
What We Offer
A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom‑based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies
NHS Greater Glasgow and Clyde recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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