Job Description :
* Strong experience BA with Tech implementation, Service now change, Service introduction, Project governance
* Interact with business users and technical team for understanding of functional requirements
* Provide feedback on test cases and support to Quality Assurance for testing Support in client UAT
* Engage with business users to define scope, understand business processes, problem statements and pain areas
* Identify key stakeholders and construct stakeholder analysis i.e. how they are affected
* Participate in client requirement workshops and identify gaps together with high level proposals for their resolution (e.g. development workarounds or change in processes).
* Experience of working in both Agile & waterfall SDLCs
* Communication, group dynamics, collaboration, and continuous improvement are core – being best practice driven
* Pro-active, quick learner, ability to effectively work in multi-cultural and multi-national teams
* Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully