Service Coordinator - Dublin (Hybrid)
We're looking for a Service Coordinator to join our Secure Power team in Dublin. This is a busy and varied role where you'll manage the scheduling and coordination of a team of engineers and apprentices, as well as external service partners. You'll be at the centre of customer service, operations, and delivery.
What you'll do:
* Plan and schedule engineers' time to meet customer requirements
* Coordinate maintenance visits, emergency callouts, and project start-ups
* Work with external service partners and logistics providers
* Keep our customer database and service dashboards accurate and up to date
* Manage orders, spare parts, and deliveries
* Produce daily workload and service reports for internal and external stakeholders
* Support a high-performing, customer-focused team with strong communication
What we're looking for:
* Previous customer service work experience (any industry, e.g. retail, leisure, utilities, technical services)
* Confidence in handling customer requests and internal stakeholder demands
* Strong organisational and time management skills in a busy environment
* Proficiency in MS Office tools (Excel, Word, Teams, etc.)
* Attention to detail and ability to prioritise
* Fluent English and strong written/verbal communication
You'll join a supportive back-office team in Dublin. Expect a hybrid schedule (office-based during training, then typically 3 days per week in the office). This role offers some flexibility in working hours and the chance to grow your career in a global organisation.
What we offer you:
Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.
At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.
We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.
Apply now:
Please submit an online application to be considered for any position with us. You know about us, so let us learn about you Apply today.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today
€36 billion global revenue
+13% organic growth
employees in 100+ countries
1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.