Customer Account Coordinator Role
We are seeking a highly organized and detail-oriented Customer Account Coordinator to join our team.
Main Responsibilities:
* Act as the first point of contact for assigned key accounts, as designated by the Customer Service Manager.
* Maintain and update Master Files with accurate and up-to-date information.
* Schedule daily transport requirements for yard stock sales.
* Accurately input sales data for contracts, merchant, cash, and internal orders.
* Perform daily quality checks on sales data entries, and sign off on completed records.
* Process purchase order (PO) requirements and coordinate scheduling with suppliers based on customer information.
* Generate and prepare contract sheets for new agreements and submit them for approval to the Customer Service Manager.
* Provide administrative support to assigned sales representatives, allowing them to focus on core sales activities.
Requirements:
* Proficient in Microsoft Office and other relevant software.
* Prior office-based experience is essential.
* Strong multitasking skills with the ability to manage priorities in a fast-paced environment.
* Excellent attention to detail and a high level of accuracy in data entry and administrative tasks.
* Previous experience in a customer service or operations role is desirable but not essential.
* Good communication and interpersonal skills, with a collaborative and team-oriented approach.