Customer Service Administrator Here at Osborne, we are currently seeking a Customer Service Administratorto join a medical device company based in Dublin 24. This successful candidate will report to the Customer Service Manager. The successful candidate will be working within the Customer Care team and will require working with the other team members in providing the support required to their customers in both the Sales and Service division. You will be joining a friendly, fun and supportive team dynamic. For you: Monday-Friday 9-5.30 pm Onsite parking 21 days annual leave In-house training provided Main duties will include (but is not limited to): Sales Order Processing, Processing hours for service team (including parts) and invoicing service contracts Purchasing, Creating Purchase orders within the system for the purpose of ordering services from external providers organisation of the test equipment and return for calibration of test equipment Service call handling (preventative maintenance, breakdowns and in-housework shop) paperwork issuing for customer returns. Logging service calls and directing to the appropriate specialist Assisting service contract administration and in-house administration Administration of test equipment for calibration Service schedule maintenance Any other duties as required by the Customer and Service operation managers Act as a back-up for phone coverage and sales administration as required Key Areas of Responsibility & Accountability: Assisting the delivery of a seamless and professional service Efficient sales order processing including stock and purchase management Professional, courteous call handling Professional handling and swift resolution to customer complaints Accurate service job administration Maintaining appropriate stock levels and minimum stock holding Knowledge & Skills Required: The ideal candidate will be self-motivated, enthusiastic and have a genuine interest in the support of customers The candidate will have excellent team-work and interpersonal skills, a strong customer focus and professional manner. Previous experience in an administration role is desirable. For more information, please apply through the link provided for the attention of Emma Hickey or call Osborne Recruitment on If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDHICKEY #INDOSB1