Join an expanding team with a growing company in Oranmore, Co. Galway. This role offers a 12-month contract working with the One Touch scheduling programme, Monday to Friday.
Qualifications:
* 12 months experience with One Touch scheduling
* Office administration skills
Role Overview: A Client Care Coordinator ensures clients receive high-quality care by coordinating services, managing schedules, and communicating effectively with clients, care teams, and healthcare professionals. Responsibilities include maintaining accurate records, handling inquiries, and assisting with administrative tasks.
Key Responsibilities:
* Scheduling and Coordination: Managing client care schedules, ensuring appropriate coverage, and adjusting schedules as needed.
* Communication: Acting as a liaison between clients, their families, care team members, and healthcare professionals.
* Client Support: Addressing client inquiries, concerns, and requests, providing support and guidance.
* Record Keeping: Maintaining accurate and up-to-date client records, documentation, and care plans.
* Quality Assurance: Monitoring client care delivery to ensure high standards of care.
* Administrative Tasks: Assisting with data entry, filing, report generation, and other administrative duties.
Skills and Experience:
* Excellent communication and interpersonal skills, both verbal and written.
* Strong organisational skills to manage multiple tasks and maintain accurate records.
* Problem-solving abilities to assess situations and implement solutions.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and relevant software.
* Prior healthcare experience or working with individuals in need of care is preferred.
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