Job ID: 0167
Reports to: Regional Manager
Hours: Minimum 45 hours per week
Location: Carrick-On-Shannon, County Leitrim
Role Objective
As a Retail Store Manager, you will be fully accountable for the overall performance and day-to-day operations of the store. You will drive sales, ensure operational excellence, and lead a motivated team to deliver an exceptional in-store experience for our customers. This is a hands-on, commercial role that requires strong leadership, retail acumen, and a passion for results.
Key Responsibilities
1. Leadership & Team Management
* Lead, coach, and develop a high-performing team to meet business objectives.
* Set clear expectations and KPIs for team members across all departments.
* Create a positive, inclusive, and motivating work culture aligned with Homesavers values.
* Manage roster, attendance, and payroll processes efficiently.
2. Customer Experience & Store Standards
* Champion outstanding customer service across the store.
* Resolve customer issues promptly and professionally.
* Ensure visual merchandising and product displays are consistent with brand guidelines.
* Maintain impeccable store presentation, cleanliness, and safety standards at all times.
3. Store Performance
* Take ownership of store performance including sales targets, margins, and key KPIs.
* Analyse sales data, footfall, and conversion rates to identify trends and opportunities.
* Implement commercial strategies to drive revenue and customer retention.
4. Operational Excellence
* Oversee all daily operations including opening/closing procedures, stock management, and cash handling.
* Ensure accurate implementation of company procedures, policies, and compliance.
* Conduct regular audits on pricing, inventory, stock accuracy, and loss prevention.
* Manage deliveries, replenishment, stockroom organisation, and cycle counts.
5. Staff Management
* Participate in recruitment, training, and onboarding of new team members.
* Handle employee relations matters including performance management and conflict resolution.
* Maintain compliance with all company policies and legal obligations including Health & Safety, GDPR, and Employment Law.
6. Visual Merchandising & Promotions
* Execute company promotional plans, POS changes, and seasonal campaigns effectively.
* Adapt visual merchandising to suit local customer profiles and maximise sales.
7. Health & Safety & Security
* Maintain a safe environment for customers and staff by adhering to Health & Safety regulations.
* Conduct regular risk assessments and emergency procedures.
* Monitor security systems, handle incidents appropriately, and reduce shrinkage.
8. Reporting
* Report weekly on store performance, staffing, and KPIs.
* Use internal systems to manage sales data, stock levels, and staff performance.
* Liaise with head office and regional management to align on business priorities.
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Required Skills & Experience
* Proven managerial experience in a high-volume retail environment.
* Strong people management and leadership skills with the ability to motivate and inspire.
* Commercially aware, target-driven, and KPI-focused.
* A lateral thinker with ability to work on own initiative.
* Ability to meet and exceed targets and take pride in maintaining the corporate image of the company.
* Excellent customer service and communication skills.
* Organized, adaptable, and hands-on in approach.
* Flexibility to work weekends, evenings, and bank holidays as required.
* Confident working independently and managing own workload.
* Proactive attitude toward improving operational efficiency and resolving store issues.
* Exceptional attention to detail along with strong multi-tasking skills.
* High level of integrity to handle confidential information.
Benefits
* Staff discount
* Career progression and internal promotion opportunities
* On-site parking where available
* Friendly and inclusive work culture
* Training and ongoing development
Job Type: Full-time
Benefits:
* Employee discount
Ability to commute/relocate:
* Carrick-On-Shannon, CO. Leitrim: reliably commute or plan to relocate before starting work (required)
Experience:
* Store management: 1 year (required)
* Customer service: 1 year (required)
Language:
* English (required)
Work Location: In person