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Software development manager, aws incident tooling & response

Dublin
Amazon Web Services (AWS)
Software development manager
Posted: 2 February
Offer description

Description
The Team
AWS Resilience owns service that prevent and respond to availability and security issues for all AWS Services. In other words, we’re the people who keep the cloud running. We work on the most challenging problems, with constant new services and possible failure modes to prevent — and we’re looking for talented people who want to help.
AWS Incident Tooling is at the heart of the high availability of Amazon Web Services. We make customer impacting events shorter and less frequent by detecting early large-scale events and providing the tooling to enable fast mitigation. Our automated tooling quickly identifies the cause of an issue and helps mitigate its impact. Our engineer time is spent on projects to improve the tooling and automation. We also provide our solutions for other AWS groups to manage their own events. It's an exciting time to join our team as we are growing and expanding our offerings.
The Role
As a Software Development Manager on the team, you will manage automated tooling roadmaps and delivery for the detection and resolution of issues within AWS infrastructure. You will work closely with the team managing the incident response and with leadership to gather new requirements. Based on learning from past incidents you will drive further improvements into our automation, tooling, and processes so that the next event is shorter or avoided entirely. You will coordinate across project teams to expand use of our tooling to additional areas across Amazon. If you're looking for a team with great growth potential and an opportunity to make a huge impact, this is the team to join.
AIS
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they relyKnowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience in engineering team management
Experience in engineering
Experience in leading the definition and development of multi tier web services
Experience partnering with product and program management teams
Preferred Qualifications

Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Experience managing a team of high calibre Software Engineers developing complex, world class, scalable software systems that have been successfully delivered to customers

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon Development Centre Ireland Limited
Job ID: A3169423
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