The Product Designer will own the experience and performance of a defined channel, working across both existing and new partners to improve product quality and commercial outcomes.
This role sits in our Perform space, where the focus is on optimising live product experiences to drive measurable impact across metrics like conversion, engagement, and revenue. Operating within a cross-functional squad, the role is responsible for identifying opportunities, testing solutions, and iterating rapidly based on data and insights.
The Product Designer collaborates closely with Product and Engineering, with regular presentation of work to internal stakeholders and external partners. Feedback and data are actively incorporated to refine solutions and ensure alignment between user needs and business objectives.
The role remains closely involved through delivery, partnering with Engineering to ensure that shipped solutions meet a high standard for quality, usability, and performance.
As a strong individual contributor, this position owns design within the squad and is accountable for delivering experiences that are both high-quality and effective in achieving measurable outcomes.
Your Journey starts here!
What you’ll do as a Product Designer:
Own design within a cross-functional squad, accountable for the experience and performance of a defined channel
Identify and prioritise opportunities to improve user journeys, reduce friction, and increase conversion
Drive continuous optimisation through experimentation—defining hypotheses, designing solutions, and iterating based on results
Balance short-term optimisation with longer-term, hypothesis-driven discovery—ensuring a continuous pipeline of high-impact opportunities
Collaborate closely with Product Managers, Engineers, and Product Insights to translate data and user needs into effective solutions
Design high-quality interaction and visual experiences, with strong attention to detail, edge cases, and real-world use
Use data, analytics, and user research to inform decisions and measure impact
Present work to internal stakeholders and external partners, using feedback to refine and improve outcomes
Ensure consistency and scalability through effective use of the design system
Stay closely involved through delivery, partnering with engineering to ensure a high standard of quality in what ships
Build strong relationships with internal stakeholders and external partners, using collaboration and feedback to drive better outcomes
Facilitate and participate in critiques and design reviews, helping to raise the quality bar across the team
Share learnings, experiment results, and best practices with the wider design and product teams
What you’ll bring to the team:
3-5 years experience in product design, with a strong portfolio of shipped work
Relevant third-level qualification in Product Design, UX/UI, Interaction Design, or a related field, or equivalent industry experience
Additional certifications in UX, accessibility, service design, experimentation, or product management would be advantageous
Proven track record of delivering measurable impact through design, improving metrics such as conversion, engagement, retention, or revenue
Experience owning the end-to-end design process, from discovery and problem framing through to delivery and iteration
Strong discovery capability, using research, data, and insights to identify and prioritise high-impact opportunities
Experience leveraging data and experimentation (e.g. A/B testing, analytics tools) to inform decisions and evaluate outcomes
Ability to balance user needs, business goals, and technical constraints to drive effective product decisions
High level of design craft across UX, interaction, and visual design, with strong attention to usability and accessibility
Experience designing for web and/or mobile products
Experience working with, or contributing to, design systems to ensure consistency and scalability
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