Head of Communications, Culture & EngagementLocation:Dublin, IECompany: Canada Life Group ServicesDescription:Canada Life Assurance Europe plc ('CLE') is a dynamic insurance company with over 700 people across our offices in Germany and Ireland. We have been operating in Germany since 2000 and have established a fast-growing presence in one of the world's largest and most established markets. We specialise in providing innovative unit-linked pension, savings, and protection solutions and have become a trusted partner for life insurance products distributed through independent brokers. It is our priority to support our customers at every stage of life with the best products and service, tailored to their needs - and we're doing it all in a culture that promotes equality and inclusion for all of our current and future employees.Role OverviewWe are undergoing a significant strategic programme of work to drive growth through product innovation, better efficiencies and experiences through digital and automation and to foster the engagement and energy within the CLE team to execute this transformative ask in the context of changing market dynamics.Based in Dublin, we are recruiting a Head of Communications, Culture and Engagement for our German business.This is a strategic leadership position with responsibility for shaping how we communicate, engage, and inspire our people and stakeholders to deliver on our ambitions.This role will be pivotal in translating strategy into compelling narratives, aligning diverse stakeholder groups, and ensuring clarity, consistency, and credibility at every touchpoint. At its core the role holder will:Own and deliver a cohesive communications and engagement strategy and implementation plan of activities aligned to business growth and transformation prioritiesAct as a trusted adviser to senior leaders on messaging, positioning, and stakeholder engagementBuild confidence, connection, and momentum across our employees and our wider European and global companies as part of the Great-West Lifeco organisation.What you will help us to achieveStrategic Communications Develop and execute an integrated communications and engagement strategy supporting growth, transformation, and brand objectivesDevelop a strategic narrative for CLE that translates strategy to ownershipTranslate complex strategic, regulatory, and commercial topics into clear, compelling narrativesEnsure consistency of messaging across our business, channels, and audiencesLeadership & Executive Communications Partner closely with the CEO and Executive Team on leadership messaging, speeches, presentations, and key announcements, townhallsSupport leaders through periods of change, growth, and organisational evolutionPrepare executives for internal and where relevant, external engagement momentsCulture, Employee Engagement & Change Communications Lead internal communications to drive alignment, trust, and engagement across geographically dispersed teamsPartner with the Executive Team and People & Culture Team to embed the desired culture to sustain growth and ambition of the organisation through its peopleTranslate values and cultural ambition into clear everyday messages and stories than resonate with audiencesBuild and execute a communications heartbeat that incorporates storytelling and content creationStreamline communication channelsDesign and deliver change communication plans for transformation initiativesStrengthen two-way communication, feedback loops, and employee voiceLead and activate actions to support culture and engagement activitiesMeasure and calibrate engagement to ensure that the plans are perpetually improvingMore specific responsibilitiesStakeholder Engagement Collaborate with Executive members to align on key strategic communication narrativePartner with senior business stakeholders to understand key strategic priorities and objectives and translate these into the overall communication and engagement strategic plan and activitiesCommunicate complex technical topics in a people and business-friendly mannerBuild strong relationships with key stakeholders and partners across the enterpriseTailor communications for diverse stakeholders including employees, Board, cross European and global entities and shareholderEnsure cultural sensitivity, effectiveness and cohesion across German and Irish contextsLeadership Build, mentor, and lead a high-performing Communications and Engagement teamFoster a culture of accountability, innovation, learning and continuous improvementEnsure a collaborative culture between the IT team and the rest of the organisation as well as partners to enhance efficiency and enablementEnsure robust succession planning across the team and use talent strategies to build and retain capabilityCapability & Governance Establish clear governance, standards, frameworks and measurement for communications effectivenessBuild and lead internal capability (directly or through partners) as the function maturesLeverage data and insight to continuously improve engagement outcomesInnovation Develop innovative solutions to support strategic objectives and the needs of the Executive TeamImplement creative methods to regularly assess organisational progress and sentimentWhat you will need to be successful in the roleYou will bring a combination of strategic mindset, narrative strength, creativity and executional excellence, with credibility at senior leadership level.Proven track record leading communications in a complex, multi-stakeholder, multi-national environmentExcellent track record in internal communications, culture, engagement, and change managementExperience advising executive teams and operating at enterprise levelPeople Developer - proven leadership excellence to inspire and passionate about team development, fostering a culture of excellence, learning, and inclusionExceptional communicator - written and verbal communicationCompelling storyteller – with the ability to simplify complexity and create compelling, authentic narrativesExperience in cross-country and cross-cultural environments, preferably including German-speaking contextsHigh emotional intelligence and stakeholder management capabilityStrategic Visionary - ability to align communications strategy with business goals and long-term visionChange Agent - ability to manage transformational change at scale, including cultural shiftsData-Driven Leader - experience leading data and analytics programs to unlock insightsCollaborative Partner - strong stakeholder engagement and executive relationship-building skillsResults driven mindset with a passion for outperformanceCommercial with the ability to leverage business value from communication capabilitiesResilient with proven ability to prioritise and deliver under pressure, with strong project management skills.Demonstrable expertise in digital marketing, social media, and content marketing and event planning and executionStrong interpersonal, influencing, and collaboration skillsAmbitious, curious, and committed to driving positive changeAbility to successfully navigate within varying degrees of ambiguity in a fast-paced environmentA minimum of 10 years' experience in internal communications, with at least 5 years in a leadership role within a fast-paced environmentOther requirementsDesirable:Fluency in English and German (written and verbal)Experience across German and/or Irish business contextsExperience in financial services, insurance, or another regulated industrySuccess MetricsStrategic Clarity Employees understand and can explain the strategyOne clear, consistent narrative across leaders and marketsEngagement & Culture Improved engagement and trust-in-leadership scoresPositive movement in eNPS and participation in listening forumsValues and behaviours visibly shaping day-to-day decisionsLeadership Communication Leaders rated as clear, authentic, and aligned communicatorsHigh engagement in leadership-led events, townhalls and forumsChange Effectiveness Strong change readiness and confidence scoresFaster adoption of transformation initiativesNo issues caused by miscommunication or uncertaintyCross-Market Alignment Shared group identity across Germany and IrelandConsistent cultural understanding with local nuanceReputation & Employer Brand External perception reflects internal realityStronger talent attraction and advocacyThe company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Canada Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Canada Life by Recruitment Agencies will not be accepted for this role.Even if you don't see yourself reflected in every job requirement listed on the posting above, we encourage you to reach out and apply if you feel you are a good fit for the role. We are committed to creating a more equitable, inclusive and diverse company, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation and life experiences to apply.Canada Life Group Services is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported. We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.If you require any accommodations during the recruitment process please contact and we will be delighted to ensure you are fully supported to be your best.CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland.