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Front office receptionist/guest relations associate

Kenmare
Sheen Falls Lodge Limited
Office receptionist
Posted: 17 May
Offer description

We are currently inviting applications from experienced Front Office professionals with 1–2 years' 4*/5* hotel experience to join our team.
As part of the Front Office team, you will assist in the day-to-day operations of the department, including reservations, guest check-in and check-out, room allocations, billing, and being the main point of contact for our guests.
Requirements:
1–2 years' previous 4*/5* hotel front office experience
Fluent written and spoken English
Experience with Hotsoft and Tablepath (preferred)
Excellent communication, administrative and organisational skills
A genuine passion for delivering exceptional guest service
Key Responsibilities:
Provide a warm, professional welcome to all guests
Handle reservations, guest enquiries and correspondence efficiently
Ensure accurate billing and smooth check-in/check-out procedures
Maintain clear communication with colleagues and management
Uphold the highest standards of presentation, service and security
Hours:
8-hour shifts, five days over seven, including weekends and bank holidays.
Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
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