Responsibilities
Consistently deliver exceptional service
Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
Responsible for opening and closing of the till system
Welcome clients warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider team
Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
Ensure the shop floor is kept tidy and replenished and that store standards are maintained
Support your management team by working towards individual and team sales targets
Support with training and development of team members in the absence of the senior management team
Assist in the preparation and planning of promotional activities
Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
Regularly participate in training activities to become a confident brand ambassador
Support the management team during absences with weekly trade report and conference calls
Hold daily team briefs and set targets in the absence of the manager
Qualifications
Strong communicator
Understanding of excellent service
Previous experience in retail
Interest and awareness of key fashion trends
Self-motivated and driven by targets
Confident working in a team
Benefits
Competitive basic hourly rate
Amazing employee discounts
Fabulous shoes!
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