About Moran Logistics
Moran Logistics is a three-generation, family-owned and operated asset-based third-party logistics provider based in central Pennsylvania. Founded in 1975 by John “Jack” D. Moran and Maureen F. Moran, we’ve been committed to delivering unmatched supply chain solutions with a “Whatever It Takes” approach. For 50 years, this dedication has been the foundation of our success and continues to drive our operations today.
With over 5 million square feet of storage space across Pennsylvania, Moran Logistics stands out by offering value-added services that streamline supply chains and ensure smooth, efficient operations for our customers. Unlike other 3PL providers, we pride ourselves on going above and beyond to deliver exceptional results, solidifying our position as a trusted partner in the logistics industry.
Job Information
We are currently seeking individuals to join our customer service department as part time Customer Service Representative. As a member of the Customer Service team, you will respond to customer inquiries via email and phone, use our online Warehouse Management System (WMS) to manage warehouse shipping and receiving functions, and perform various miscellaneous tasks to ensure customer satisfaction.
Key Responsibilities
Prepare and process orders by fulfilling customer requests related to shipping and receiving services offered by Moran Logistics.
Operate the online Moran Logistics Warehouse Management System (WMS) efficiently.
Assist in hands‑on warehouse projects, including inventory audits and cycle counts.
Organize the work area to maintain orderliness at all times.
Perform data entry tasks.
Communicate with customers on a regular basis to ensure quality service and customer satisfaction.
Research and correct transaction errors related to shipping and receiving of customer product.
Make inventory and cycle count adjustments in the Warehouse Management System.
Check truck drivers in and out.
Troubleshoot quantity discrepancies.
Work closely with the operations team, drivers and customers in a fast‑paced office.
Perform other work‑related duties as assigned.
Requirements
Must be organized and able to multi‑task in a fast‑paced environment.
Focused on accuracy and efficiency.
Strong attention to detail is required.
Basic computer skills with Microsoft Outlook, Excel and Word.
Flexible with possible overtime or weekends.
Benefits
401(k) matching.
Excellent benefits and time off.
Growth and advancement opportunities.
Supportive work environment and family‑oriented culture.
Competitive compensation based on experience and skills.
Work Location
In person.
Schedule
First shift – Monday through Friday, 7:00 AM to 3:30 PM.
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