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Warehouse and customer service assistant

Cavan
iParts4u
Customer service assistant
Posted: 22 October
Offer description

Job Summary

To be responsible for picking, packing and distribution of all our technical goods to our customers and traders worldwide. To operate at a fast pace, working to deadlines and to deliver an excellent service. Working as part of a team across a multi-functional team and to be a team player. This position is part time evening work from 2:30pm Monday to Friday.

Tasks / Responsibilities

* Picking, packing and shipping orders
* Distributing stock to the correct location in the warehouse ·
* Ensuring that all goods incoming and outgoing match the relevant paperwork
* Reporting any damaged or missing goods to Warehouse Manager
* Preparing and printing shipping labels corresponding to shipping needs
* Keeping the warehouse environment clean and tidy and maintaining equipment
* Assisting with warehouse inventory controls, which typically involves using a hand-held scanner.
* Following workplace health and safety rules when handling goods
* Ensuring efficient operations by adhering to operational procedures, rules and schedules
* Treating stock with care and concern
* Taking responsibility for a company's assets by reporting any suspicious activity at work

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

* Communicate effectively with all colleagues, and main stakeholders
* Communicate effectively recognising the needs for alternative methods of communication where appropriate
* To build professional rapport with customer and colleagues

Equality and diversity

Act in ways that recognise the importance of customers rights, interpreting them in a way that is consistent with procedures

Respect the privacy, dignity, needs and beliefs of colleagues, customers, suppliers

Quality

The post-holder will strive to maintain quality within the iParts4u Ltd, and will

* Alert other team members to issues of quality and risk
* Assess own performance and take accountability for own actions, either directly or under supervision
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
* Work effectively with individuals in other agencies to meet the business needs
* Effectively manage own time, workload and resource.

Health, Safety and Security

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Health & Safety Policy, to include:

* Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
* Making effective use of training to update knowledge and skills
* Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
* Reporting potential risks identified

Person Specification

Qualifications

* Good level of numeracy and literacy

Experience / Knowledge

* Proficient in all Microsoft Applications such as Excel
* Experience of working on own initiative
* Previous experience in the same role is desirable although full training will be given.

Skills / Competencies

* Working to deadlines
* Motivated and enthusiastic

Personal Attributes

* Presentable friendly and approachable
* Excellent team player
* Punctual
* Flexible
* Adaptable
* Team player
* Good level of fitness

Job Type: Part-time

Pay: From €13.50 per hour

Application question(s):

* Can you work daily from 2:30pm to 5:30pm?

Experience:

* Warehouse operations: 2 years (preferred)

Work Location: In person

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