The Customer Service Representative reports to Sales Support Manager and works closely with Sales and Operations personnel to input outgoing orders in a timely and accurate fashion. Position requires customer service and strong multi-tasking skills.Principle Roles and Responsibilities:· Accurately process orders/credits from customers in timely manner Via phone, email, iSales app· Edits orders for pricing / inventory availability and other order details· Check inventory availability· Ensure order price processing accuracy against customer price file· Develop good working relationships with Customers, Sales Reps & Accounts department· Work closely with sales team where needed to understand customer's needs and to ensure all requirements are met· Respond, communicate, resolve and maintain the list of customers/orders assigned effectively· May be assigned other general office tasks.Skills & Abilities:· Strong ability to prioritize daily tasks· Attention to Detail· Strong multi-tasking skills required· Effectively communicate with customers verbally and/or written in a professional manner· Ability to communicate with other departments within Xpert Professional effectively· Imitative and good multitasking skills· Ability to generate reports as required by sales/customers· Strong knowledge of Microsoft Navision or other Order Processing system a plus· Excellent written and verbal English communication skills· Excellent customer server skills: voice written,· Excellent personal time management· Excellent Microsoft Word and Excel skills· Software -, Order Processing System like Sap ,Navision, sage (or similar)· Fast and accurate Data entry skills· Professional clear telephone MannerFull training will be offered to the successful candidate. position is available immediatelyJob Types: Full-time, TemporaryPay: €29,000.00-€33,000.00 per yearBenefits:Bike to work schemeCompany eventsCompany pensionEmployee assistance programEmployee discountOn-site parkingPrivate medical insuranceSick payAbility to commute/relocate:Naas, County Kildare: reliably commute or plan to relocate before starting work (required)Education:Leaving Certificate (preferred)Experience:Customer service: 1 year (preferred)Work authorisation:Ireland (required)Work Location: In person