Job Opportunity:
We are seeking a dedicated and skilled professional to fill the role of Customer Service Representative.
About the Position:
* This is a full-time position requiring exceptional customer service skills, order processing abilities, and coordination with warehouse teams.
Responsibilities:
1. Resolve customer complaints in a timely and efficient manner.
2. Process orders accurately and update customer information as needed.
3. Collaborate with warehouse staff to ensure seamless order fulfillment.
Requirements:
* A minimum of 3 years of experience in B2B customer service or administration.
* Proficiency in Microsoft Office applications.
* Familiarity with Sage MMS is an asset.
Key Skills:
* Customer Service
* Order Processing
* b2b customer support
Working Conditions:
This is a dynamic work environment that requires adaptability and strong communication skills.
Benefits Package:
A competitive compensation package and benefits are offered to successful candidates.