Clerical Officer Grade IV St. Johns Men's Health Temporary
Principal Duties and Responsibilities
Ensure Waiting Lists, Referrals and Booking Systems to Men's Health/ St John's Unit are managed in an effective and efficient manner.
Achieve and maintain standards as directed by the Healthcare Records Manager and BMU Supervisor.
Proactively & timely manage the communication process between staff and stakeholders
Generate and update standard operating procedures for the area
Ensure compliance with NTPF Guidelines
Supervision and training of Urology and COIII Clerical staff including orientations, probationary reviews, staff leave and deal with any performance/conduct issues accordingly.
Men's Health Unit
Manage and organise PSA clinics and booking processes
Ensure strict adherence to Rapid Access timeframes.
Liaising with Radiology to produce monthly rota of prostate biopsies in accordance with Rapid Access timeframes.
X-rays & scans performed externally to be downloaded
Liaise with BMU Clerical Staff for in-patient and day case surgical procedures.
Dealing with telephone enquiries from patients, GP's, internal and external hospital Consultants, PHN's, Pharmacies, Pharmaceutical Co.
Reps.
Checking, verifying and updating patient demographics.
Managing and organising Medical Reviews and other appointments in MHU.
Booking and administration of medical reviews (private patients)
Creating new patient charts.
Maintenance of patient charts in accordance with iPMS and HSE requirements
Maintenance for all Urology waiting List
Management and processing of TPRO dictation /outcome for Men's
Eligibility Criteria
A minimum of three years administrative experience essential
Previous TPRO experience essential
Hold a relevant Administration qualification and have achieved a high level of proficiency in same
Possess excellent communication, interpersonal and organisation skills, and have the ability to work on his/her own initiative
Be very patient focused with an approved record of managing sensitive and confidential information
Be a highly motivated self-starter
Have a comprehensive knowledge of administrative processes and IT skills (to encompass database and excel) to assist in the delivery of a coordinated approach to patient care.
Accuracy and attention to details in respect of data entry.
Effectively manage time and resources
Be extremely flexible
iPMS experience is essential
Full Job Spec is available on request
Closing Date: 1pm on Monday 8th December ****
MUH reserves the right to create a panel for this post from which permanent, fixed term and specified purpose vacancies of a full or part time duration may be filled.