Job Title: Customer Service Specialist
Location: Limerick, Ireland
Job Type: Full-Time, Contract
We are seeking a detail-oriented and organized individual to support one of Ireland's leading financial institutions.
As a Customer Service Specialist, you will have the opportunity to work with a top-tier Irish bank in Limerick, gain experience in the financial services sector, and contribute to customer excellence.
Your Key Responsibilities:
* Support banking operations and handle sensitive information securely
* Manage inbound requests and processing across key accounts
* Ensure compliance with operational and regulatory policies
* Deliver efficient, accurate service within established timelines
* Communicate effectively across teams and stakeholders
Requirements:
* Strong administrative or operational experience (ideally in banking or insurance)
* Excellent attention to detail and task management skills
* Clear, professional communication skills
* Ability to work independently and as part of a collaborative team
* A desire to learn and grow in a structured environment
What We Offer:
* Opportunity to work with a top-tier Irish bank
* Full training and onboarding provided
* Part of a supportive and people-focused team culture
* Career progression opportunities
* Access to employee wellbeing resources