Operation Technology Technician
Galway
About us
Atlantach Technical Services is an engineering solutions company specialising in Project Management, Operations & Maintenance and Commissioning.
Industries we work in
Pharma | Med Device | Datacentre | Automotive | Semi-Conductor
Worldwide Operations
Ireland | Europe | USA
Join Our team
At Atlantach Technical Services,
Ambition
drives us to continuously improve and grow.
Teamwork
strengthens our collaboration and respect.
Success
is achieved together. Join us in shaping your career, where ambition is realised, teamwork is at our core and success is celebrated.
Currently we are hiring an
Operation Technology Technician
to support our medical device client in
Galway
Job Purpose
To assist the Asset Care Services (ACS) department in providing a high level of technical support to Production Units on equipment PC hardware & software systems. Provide strong technical leadership, development and mentorship to ACS team members.
This role is on a days shift pattern, Monday, Tuesday, Wednesday and every second Sunday.
Duties and Responsibilities:
* Demonstrate understanding and compliance with quality and EH&S procedures.
* Troubleshooting, repair and recovery of PC hardware & software systems.
* Management of site Manufacturing Active Directory.
* Configuration & administration of sites Remote Access Software (Dameware).
* Carry out preventative maintenance to reduce downtime & ensure operational continuity.
* Assist in installation, configuration & testing of OT hardware/software systems.
* Implement and follow cybersecurity procedures for OT systems.
* Collaborate with IT for issues relating to OT/IT network interfaces, cybersecurity etc.
* Carry out up to date back up images using Acronis and implement network patch management for OT systems.
* Identify and implement continuous improvement initiatives relating to OT systems.
* Support installation of new OT systems and technologies.
* Maintain accurate records on Maintenance systems (e.g.: BM RAM, Knowledgebase).
* Minimise downtime on Equipment, through fast response, effective root cause analysis and good problem-solving techniques.
* Prioritise high Impacting equipment downtime issues in Production Unit. Issue Incident Reports on these issues as appropriate. Ensure any follow-up activities associated with the issue are documented and closed out effectively.
* Effective analysis and elimination of recurring equipment problems.
* Generate / Edit Maintenance procedures / knowledge sharing documents to reflect work practice.
* Assists with the assessment of equipment spares requirements.
* Act as a mentor / trainer of other Maintenance Tech's.
Authority:
* You have authority to stop the job if you feel there is an unsafe work practice which could result in a risk of injury, have an environmental impact or risk to equipment and other personnel.
* Carry out your duties to meet Quality, Safety and Environmental requirements at all times.
Requirements:
* HETAC Level 6 or equivalent Qualified in a relevant area.
* Have 2 to 3 years experience working as a technician troubleshooting PC hardware, software and automated control systems.
* Knowledge of industrial networks and cybersecurity best practices.
* Working knowledge of Microsoft Active Directory essential.
* Hands on experience with Acronis backup/imaging software essential.
* Configuration & administration of Remote Access Software (Dameware) desirable.
* Excellent analytical and problem solving skills with a proven track record.
* Strong interpersonal and communication / presentation skills.
* Ability to work on own initiative with minimum supervision.
* A proven history of controls systems debug & upgrade work.
* Experience in identifying and leading continuous improvement projects.
At Atlantach we offer a highly competitive benefits package, including:
* Competitive salary and holiday entitlements.
* Pension Scheme.
* Healthcare Insurance cover.
* Further education financial assistance.
* Access to a personal financial advisor.
* Bike to work scheme.
* Employee engagement and company-wide events.
Atlantach Technical Services is an Equal Opportunities Employer