Overview
At Culligan, we believe that cleaner, healthier water contributes to improving lives globally. We are seeking an enthusiastic and ambitious Telesales Executive to join our growing team in Dublin. This role will deliver the desired Water Cooler sales and performance targets, working in partnership with the overall Sales Teams to deliver the Growth Plan through a significant period of growth for Culligan. Responsible for ensuring KPI's are achieved in meeting and exceeding your Sales Targets, through following up on Leads/Opportunities within our CRM system in alignment with our Growth Plan and product family strategy.
Responsibilities
* Driving both Mains Fed and Bottled Water Cooler growth (new and existing customers) within their scope
* Executing the Growth Plan within their geography ensuring alignment to wider business objectives
* Responsible for accurate and timely setup of all Telesales accounts
* Supporting your team and line manager in delivery of business objectives
* Responsible for maintaining strong communications with all departments and personnel
* Work closely with the necessary operational teams and the customer to ensure effective and efficient delivery of all Cooler Sales
* Responsible for accurate updating of our CRM with key information to enable successful and accurate measurement of Targets and tracking of all mandatory KPIs
* Responsible for personal governance and adherence to procedures ensuring compliance with company policy and best practice
* Responsible for personal compliance with and suggesting improvements to the end-to-end joining process, policies and procedures
Requirements
* Ability to handle a range of priorities
* Demonstrated commercial awareness
* Demonstrated good oral and written communication skills
* Demonstrated competence in using Microsoft Office tools
* A proven track record of providing good customer service
* Demonstrated ability to consistently achieve targets
* Telesales experience desirable
* Knowledge and demonstrated skills in utilizing a CRM effectively is desirable
Benefits
* Commission Structure
* Monday - Friday Days working pattern
* 23 days' holiday + Bank Holidays - increasing with long service
* Company Pension scheme
* Company Sick Pay (after qualifying period)
* Shopping discounts with Perks at Work
* 24 hours access to Employee Assistance Programme
* Volunteering Day
* Employee support network and mental health assistance
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