Company Description
A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places,
people and stories through personal experiences and providing heartfelt hospitality in the
worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan
cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Anantara The Marker Dublin Hotel is a sleek, contemporary landmark inspired by the elements
and overlooking the waterfront of Grand Canal Square. This luxury hotel in Dublin is in an ideal
position for exploring the citys main tourist attractions and its main business and financial
district. It is conveniently close to the IFSC and the Convention Centre Dublin.
Part of the regenerated Docklands that exemplify the citys cosmopolitan future, the hotel is
ideal for both business and leisure guests. The area is home to tech and finance giants, chic
restaurants and world-class theatres.
We are searching for an experienced Concierge to join our team in early 2026
As well as assisting guests with a variety of requests, such as booking reservations for dining or events,
arranging transportation, and providing local recommendations for attractions and entertainment you will;
* Be responsible for the concierge knowledge and information of the entire front office team;
* To work with the hotels designated suppliers in line with, the hotel agreed SOPs and procedures;
* Deliver an outstanding luxury concierge experience to all guests;
* Work with and support the guest services team to deliver LQA standards;
* Have great organisation and communication skills;
* Be the key point of contact for guests for enquires and leisure bookings such as restaurants and tours;
* Provide guests with information about attractions, facilities, services and activities in and outside of the property;
* Communicate any special request from guests to the respective department and note guest reservations on PMS;
* Coordinate with respective departments and ensure special requests from guests are met;
* Offer all guests assistance with Valet Parking and provide luggage assistance;
* To provide support to the reception team by answering telephones and light reception duties such as check-in and check-out when required;
* Complete all tasks on the checklist which is subject to regular updates;
* Work and support the Front of House Management team to complete all guest-related tasks and respond to guest queries;
* Communicate with all departments about any special activities and events taking place in the city;
Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate has the ability to deliver a high level of service in a confident and professional manner.
Must currently be a member ofLes Clefs d'Or
Must also currently have the right to work Full time in Ireland / EU.
Skills
Hotel service Concierge informaiton Guest Services
Benefits
Meal Allowance / Canteen Uniform