Application Details
In order to work in Ireland a non‑EEA national, unless exempted, must hold a valid employment permit. Please review the eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description
Position: Service Driver / Customer Delivery Representative
Location: East Clare
Contract: Permanent, Full Time, 39 Hours per week
Salary: €29,350 starting salary with OTE of €32,500
A day in the life of an Initial Customer Delivery Representative: Your working day starts at home and finishes at home. Every day you will be required to service a cross section of customers where you will be expected to use your problem‑solving skills to determine the most effective solution. You will also carry out services as required at customer sites, install, fit, collect and exchange units/products, thereby ensuring excellent service at all times. Where appropriate, you will identify opportunities for additional sales and meet company performance targets.
Essential Duties & Responsibilities
Drive and deliver all customer service requests in a professional and appropriate manner.
Provide regular updates and feedback to service management of customer service requests and other related information to ensure customer service expectations are achieved.
Ensure all stock and services supplied to the customer are suitable and appropriate.
Contribute to route solutions for new customer service requirements.
Adhere to company Health and Safety policies.
Ensure the customers’ expectations are always met or exceeded.
Requirements
Full clean Irish / EU driving licence.
Ability to work and prioritise workload within deadlines.
Excellent communication skills, written and verbal.
Strong commitment to delivering excellent customer service.
Good eye for detail with a high level of accuracy.
Ability to use own initiative and a positive “can do” attitude.
Benefits
Competitive salary package
Company vehicle & fuel card
Long service awards
Uniforms and equipment
Progression opportunities
4 weeks annual leave increasing to 5 weeks
Additional variable pay opportunity through the introduction of new business
On call allowance
Access to company pension
Refer a friend bonus
TrustPilot reward
Employee Assistance Programme
Cycle to Work Scheme
Life Assurance
Equal Opportunities
Rentokil Initial is an equal opportunities employer and is committed to creating a diverse working environment.
Sector
Human health and social work activities
Career Level
Experienced – Non‑Managerial
Candidate Requirements
Minimum experience required (years): 1
Minimum qualification: None
Driving licence: Full A
Desirable
Communications, customer service, interpersonal skills
Flexibility, management
Specialising in: service driver, customer service
Contact
If you would like the chance to work in this exciting role for an innovative company, please apply. For more information on the Rentokil Initial family, call us on +353 45 850 710 or visit our website.
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