Job Description
Highlights:
Location: Remote (Ireland-based)
Contract Duration: 12 Months (with possible extension)
Engagement: Full-time, 5 days per week
Experience Level: Senior (10+ years in delivery/engineering leadership)
Project Overview
Our teams operate within the Direct Auto Sales Funnel. Distribution is the growth engine for USRM, serving Personal Lines customers and focusing on customer-centric solutions that drive profitable online throughput.
This role centers on experimentation with customer-facing initiatives, working at the intersection of product, engineering, and user experience to deliver measurable impact.
Role Summary
The Contract Delivery Lead is a pivotal technical leadership role responsible for end-to-end technical delivery across multiple engineering teams. The role ensures that teams deliver outstanding customer value while maintaining a strong culture of continuous improvement, agile best practices, and high performance engineering (HPE).
You will partner closely with Product Owners, UX specialists, and engineering leads to guide the complete lifecycle of delivery—from ideation and backlog refinement to execution, measurement, and improvement.
Key Responsibilities
Delivery Management
Oversee the planning and execution of multiple engineering teams' deliveries.
Ensure commitments are met, risks are mitigated, and dependencies are managed effectively.
Facilitate transparent communication and alignment across teams, stakeholders, and leadership.
Proactively identify and remove obstacles that could hinder delivery success.
Team Leadership & Support
Foster a culture of ownership, collaboration, and continuous self-improvement.
Coach teams in agile delivery practices, engineering quality, and delivery excellence.
Track and drive improvements in delivery metrics (e.g., Velocity, Cycle Time, Value Delivery).
Provide relevant feedback loops to people managers to ensure a high-quality employee experience.
Product Leadership Support
Embrace and promote the product mindset, focusing on solving root problems and delivering measurable business value.
Partner with Product Owners to refine, prioritize, and maintain actionable backlogs.
Balance delivery pace with sustainable engineering quality standards.
Engineering Excellence & Standards
Embed High Performance Engineering (HPE) culture within delivery teams.
Drive improvements in Security, Cost Optimization, Reliability, Performance, and Operational Excellence.
Encourage retrospectives and the integration of lessons learned.
Identify patterns and opportunities to enhance team throughput and quality of outcomes.
Innovation & Continuous Improvement
Champion the adoption of new tools, technologies, and delivery practices.
Foster a safe environment for experimentation and learning within teams.
Ensure observability, monitoring, and experimentation frameworks are leveraged to inform decision-making.
Required Skills & Experience
10+ years of experience in technical delivery leadership (Delivery Lead, Engineering Manager, or Program Lead roles).
Proven expertise in agile delivery frameworks (Scrum, Kanban, SAFe) and metric-driven decision-making.
Strong background in front-end and cloud-native application delivery.
Technical exposure to:
React,, JavaScript (front-end delivery focus)
AWS Cloud services (basic deployment & scaling)
GraphQL (APIs and integrations)
Observability tools: Splunk, Datadog
Demonstrated ability to coach, mentor, and guide engineering teams.
Excellent communication, stakeholder engagement, and problem-solving skills.
Nice-to-Have Skills
Experience with customer journey experimentation frameworks (A/B testing, feature toggling).
Exposure to CI/CD pipelines, DevOps practices, and containerization (Docker, Kubernetes).
Familiarity with performance optimization and security best practices.
Previous experience in insurance, fintech, or digital consumer product environments.
Contract Terms
Duration: 12 months, with potential extension.
Location: Fully Remote, must be based in Ireland.
Engagement: Full-time, 40 hours per week.
Start Date: Immediate / within 2–4 weeks (negotiable).