Deputy General Manager Role
We are seeking an experienced Deputy General Manager to join a successful 4-star hotel in Ireland. This is an excellent opportunity for a dynamic, driven professional with strong Food & Beverage and Rooms / Front Office Operations background who is passionate about team leadership and exceptional guest experience.
About the Role
* Lead and manage all day-to-day hotel operations.
* Provide mature leadership with a visible, hands-on approach in the hotel.
* Ensure the highest levels of service, cleanliness, and hygiene throughout all departments.
This role involves close collaboration with the General Manager and other senior managers, as well as taking full responsibility for the daily operations and performance of the hotel. The ideal candidate will have a proven track record in hotel management and possess strong leadership skills, excellent communication and interpersonal abilities, and sound knowledge of budgeting and cost control.
Key Responsibilities:
* Maintain up-to-date SOPs and training practices, with a strong emphasis on service excellence.
* Monitor stock control, purchasing, and payroll while ensuring adherence to cost controls.
* Enforce compliance with all health & safety policies and procedures.
* Coordinate and chair regular departmental and interdepartmental meetings with HODs.
* Oversee any event operations, ensuring a seamless guest experience.
The selected candidate will be expected to work closely with the General Manager and other senior managers to drive team performance and development through mentorship and coaching, as well as preparing strategic reports and contributing to the formulation of budgets and business plans.
Candidate Profile:
* Minimum 3 years' experience in an Operations or Deputy GM role in a busy 4* hotel in Ireland.
* Proven track record in hotel management, with a solid understanding of operations.
* Strong leadership skills with the ability to inspire and develop high-performing teams.
* Excellent communication and interpersonal skills with guests, staff, and stakeholders.
* Sound knowledge of budgeting, forecasting, cost control, and payroll management.
* Proficient in hotel IT management systems and Microsoft Office Suite.
Why Apply?
* Competitive salary package.
* Opportunity to work with a passionate and dedicated team.
* Be part of a well-established hotel with a fantastic reputation for service and guest satisfaction.
* Career development prospects in a supportive and professional environment.