Property Management Professional
As a Property Manager, you will play a pivotal role in ensuring the seamless and efficient delivery of property operations.
* Operate an effective response maintenance service, managing aids and adaptations, servicing, cyclical, and planned maintenance schemes.
* Assist with providing an innovative, professional, proactive response to tenant/resident/staff queries regarding maintenance requests and process requests in accordance with associations policy and procedures.
* Undertake detailed inspections of void properties and bring them back to a lettable standard within agreed timeframes.
* Monitor contractor performance, ensuring conditions of contracts are complied with.
* Take responsibility for the maintenance process and escalate serious matters or matters requiring legal action to the Property Manager.
You will also be responsible for:
* Maintaining an effective filing and computerized diary system in respect of housing maintenance issues, updating property information, maintenance activity as appropriate.
* Providing the Property Manager with information required for reporting to senior management team, committee, and board.
* Undertaking property inspections, providing a support service for any problems, finding a suitable resolution where possible.
* Carrying out estate management inspections in line with the program of inspections.
* Managing requests for disabled adaptations, including all administration, management of consultants, and contractors and submission of all claims to the relevant authorities for payment.
* Reviewing and authorizing contractor payments.
* Maintaining awareness of the external business environment to identify changes that may have an impact on the organization.
* Working with statutory agencies to ensure our properties meet all current standards.
* Ensuring all duties and responsibilities are carried out within standards outlined in the regulatory framework.
Key Requirements:
* Relevant 3rd Level Qualification (University Degree / HND / HNC or equivalent) OR demonstratable experience in a similar or housing / maintenance management environment.
* A minimum of 1 year's relevant experience in housing, construction, or maintenance management.
* Computer Literacy and a good working knowledge of Microsoft Office packages including Word, Excel, and Outlook.
* Access to a car/vehicle for visiting Association stock/properties.
Desirable Requirements:
* Experience of Housing Management systems, and particularly SDM.
* Knowledge of Schedule of Rates for populating works orders.
* Experience working with contractors in measured term contracts.