Junior Customer Support Agent
This is a permanent role working in a multinational environment with ample opportunity to learn and grow.
About the Role
* Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company's products.
* Maintaining knowledge of the company's facilities, websites, products, promotions, policies and procedures.
* Representing the company in a professional, courteous and efficient manner.
Responsibilities
We are seeking a highly skilled individual who can:
1. Provide excellent customer service and respond to customer inquiries.
2. Maintain accurate records and complete documentation as required.
3. Work collaboratively with the team to achieve goals and objectives.
Requirements
* Fluency in spoken and written English.
* Strong communications skills.
* Excellent telephone and customer service skills.
This is an exciting opportunity for a motivated and organized individual to join our team and contribute to delivering exceptional customer service.