Responsibilities (Text Only)- Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
- Own the technical win strategyfor each opportunity.
Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deepDynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights, and LOB AI Agents) and Copilot Studio expertise to secure technical decision.
- Lead proof-of-Concept engagementsfor high-priority scenarios, documenting POC outcomes and mapping customer solution requirements.
Translate these findings into detailed technical plans – including migration pathways to D365, recommended migration tools – with clear milestones and risk mitigation strategies, captured in aTechnical Close Planfor seamless hand-off to SI partners.
- Showcase Microsoft's unique valuein AI-powered business process D365 solutions to win technical decisions against major competitors (e.g.
Salesforce, Oracle, IFS, ServiceNow, Amazon Connect).
Anticipate and address technical blockers – such as AI-related compliance, privacy, or security concerns – early in the sales process, developing mitigation plans that instill confidence in D365 solutions.
Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimatelyimproving win ratesand displacing incumbent solutions.
- Leverage theMicrosoft partner ecosystemto enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy.Orchestrate co-sellingand co-innovation with partners (including FastTrack, and ISV providers).
- Work closely with the Customer Success Unit (CSU)/Partners to ensure customers realize value from their Dynamics 365 investments.Secure a clear deployment planfor every deal, including agreed success metrics and adoption milestones.
Drive early adoption of high-value,consumption-based featureslike Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan.
- Commit to ongoing professional development to maintainexpert-level product knowledgeand strategic sales skills.
Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft's innovations.
Achieve at leastLevel 200 proficiency in consultative sellingapproaches andLevel 400 mastery of Dynamics 365 solutions for key workloads (Sales, Service, Field Service, etc.
), enabling you to fluently bridge executive business discussions and deep technical dialogues.Qualifications (Text Only)Required Qualifications - Demonstrated technology-related sales or account management experience - OR Bachelor's Degree in Computer Science, Information Technology, or a related field with demonstrated technical pre-sales or technical consulting experience - OR Master's Degree in Computer Science, Information Technology, or a related field with demonstrated technical pre-sales or technical consulting experience - OR equivalent experience - Deep understanding of Sales and Service Dynamics 365 solutions such as Sales, Customer Service, Contact Center, Customer Insights, Field Service, D365 Line-of-Business AI Agents, and Low Code offerings like Copilot Studio - Broad understanding of commercial cloud offerings, ideally including Microsoft's Dynamics 365 portfolio, as well as awareness of competitors and related ecosystems - Fluent in German AND English.
Additional Qualifications - Expert knowledge and proven experience selling into one or more industries such as Financial Services, Manufacturing, Healthcare, Retail, or Government Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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