This is an exciting new opportunity to join our expanding Public Initiative Office working within the Mater Private Network in Dublin. The post will be a full time permanent post.
Knowledge & Skills
* 2 – 3 years strong administration experience
* Leaving certificate or equivalent
* Discretion and Confidentiality
* Excellent IT skills and ability to use multiple software packages
* Sound knowledge, awareness and experience of general administration tasks.
* Awareness/sensitivity toward patient needs.
* Ability to use initiative is essential
* Good interpersonal and communication skills
* Hospital experience essential
Duties And Responsibilities
Answering patient and hospital queries
* Maintaining Patient status updates on various IT systems daily
* Responsibility for following up on patient status
* Responding to queries in a timely fashion
* Copying/faxing/emailing/typing as required
* Liaising with referring hospitals, Consultants and NTPF
* Logging patient details to NTPF Master Database
* Making offers of appointment to patients
* Communicating confirmation letters to patients
* Registering patients on relevant systems
* Liaising with Consultants secretaries
* Liaising with Central Booking Office as required
* Liaising with Admissions as required
* Liaising with Day Therapy and Theatre with respect to confirmation of theatre slots
* Collecting/delivering/preparation of charts
* Ensure discharge summaries are completed and submitted.
* Ensuring Clinical information is completed and submitted to relevant departments
* Requesting outliers where necessary with NTPF
* Working as part of a the team
* Carry out other general tasks, which may be assigned from time to time.
THE MATER PRIVATE NETWORK IS AN EQUAL OPPORTUNITIES EMPLOYER
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