Overview
The successful individual will be part of Securities Finance Operations senior leadership team and will interact closely with multiple stakeholders across Operations, Technology and Product/Business Partners on all components of client implementations and management of globally consistent process and practices.
The Securities Financing Client Global Lead is a senior management level position responsible for new Client Implementations, new deal consolidation, analysing client queries directly and client scorecard reviews to increase STP (eliminating manual, bespoke and offboarding clients to liberate resource) to Securities Finance to ensure thematic resolution of issues and optimization of resources. The overall objective of this role is to ensure the seamless support of our clients.
As we continue to grow the team, the role holder will lead and direct a team of client focus professionals, including direct day-to-day managerial responsibility for Global-based staff and oversight delivery.
Responsibilities
Day to day leadership, management & support of Securities Financing Operations Client Implementation ensuring managerial structure is fulfilled timely and in highest quality and all aspects of employee’s lifecycle are performed in appropriate standard
Support of onboarding new clients through the implementation process
Coordination, execution and reporting of global Client Delivery / Global Deal Committee programs of work
Continual review of Client processes (manual / bespoke / non STP) with stakeholders to identify and execute tactical and strategic service and efficiency improvements, to streamline trade flow processes
Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies, regulatory and compliance requirements
Ensure integrity of processes, operations and end results, implementing and managing a successful risk/control environment
Advise and coach new or junior level staff on procedures and work processes across multiple departments
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Qualifications
Senior and relevant experience, including significant years of experience in a managerial role within Investor Services and/or a similar position with a strong client focus
Robust commercial awareness
Subject Matter Expert in multiple or specific skill sets, business areas or products
Significant industry knowledge and experience
Stakeholders management skills, ability to build long-term relationships, including exposure to clients
Exceptional communication and presentation skills, capable of leading senior client and senior internal stakeholder meetings (e.g., Steering Committees)
What we can offer you
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Legal and Equal Opportunity
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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