Job DescriptionTeamworx are looking for an experienced Business / Sales Support executive for their client based in Cavan. Our client is a long-established leading food production company of poultry products supplying multiple and independent retail businesses throughout the Ireland and the UK. Job Purpose:The Business Support Lead will oversee the Business Support team, ensuring efficient day-to-day operations across logistics, telesales, finance support and other shared business support services.
They will take ownership of team performance, operational improvements, and cross-functional collaboration, acting as a key link between Supply Chain, S&OP team, Commercial, and other departments to support and delivery Company KPIs. What's in it for me?
: Excellent salary DOE40 hours per week working Monday to Friday from 9.00am – 5.30pm33 days (Includes 10 Statutory Days)Bonus dependent on KPI's & Company EBIT | Co Pension after 6 months service Key Duties & Responsibilities:• Providing guidance, training, and performance evaluations to Business Support Team.• Allocate tasks effectively and ensure workload balance within the team.• Foster a positive team culture emphasising continuous learning and collaboration.• Mentor team members, identifying skill gaps and coordinating training to address them.• Promote a collaborative environment that aligns with the company's values.• Handle day-to-day HR-related issues for the team, including scheduling and holiday approvals.• Oversee the completion of Business Support administrative activities, including:· Daily customer communications.· Maintaining financial flow and ensuring accurate reporting.· Managing customer disputes and internal escalations efficiently.• Ensure seamless order processing and a positive customer experience.• Act as a key contact for cross-functional initiatives between Production, Quality, Supply Chain, Sales teams and Finance.• Ensure all activities align with company policies, procedures, and compliance requirements.• Provide accurate and timely reports to the Business Support Manager.• Analyse team performance data to identify opportunities for improvement and implement changes. Job Requirements/Criteria:• Relevant business, administration, or supply chain qualification advantageous.• Previous experience in supervising/managing people is essential.• Process/Project improvement.• Excellent organisational and problem-solving skills, with attention to detail.• Proficient in MS Office, particularly Excel and PowerPoint.• Ability to analyse data and drive continuous improvement initiatives.• Exceptional communication and interpersonal skills for cross-functional collaboration.• Self-motivated with the ability to work independently and within a team.• Team leader abilities and achieving results.• Integrity, trust, and accountability.• Ability to challenge the status quo and drive innovation.• Adaptability to dynamic business environments.• Fluent in English (written and spoken). If you are looking for a new challenge and want to work for a progressive and forward-thinking business then please contact Maurice on 045 898037#retailcareerRequirementshighly motivated with background in Business support functions