Operations Director
The Operations Director plays a pivotal role in ensuring the overall success and profitability of our hospitality establishment. Key responsibilities include overseeing financial performance, guest satisfaction, and staff development.
* Create a work environment that fosters colleague growth and exceptional customer service.
* Promote revenue achievement through efficient operation and cost control of all hotel departments and facilities.
* Maintain high standards of attractiveness, comfort, and cleanliness in rooms and public areas.
* Spearhead high-quality food and beverage operations.
The Operations Director collaborates closely with departmental managers to achieve set goals and targets. They are responsible for maximising hotel revenue and profitability, analysing sales figures, and devising marketing and revenue management strategies.
Main Objectives:
* Drive Hotel Revenue And Profitability From All Market Segments.
* Lead Departmental Managers To Achieve Pre-Set Goals And Targets As Agreed.
* Unlock Profit Opportunities Of All Outlets In The Property.
* Analyse Sales Figures And Develop Effective Marketing Strategies.