Deputy General Manager Position Summary
We are seeking a seasoned Deputy General Manager to lead our high-profile hospitality venue, ensuring exceptional service delivery in a fast-paced environment. This is an exciting opportunity for an experienced professional to take on a hands-on leadership role and drive service excellence while leading from the front.
Key Responsibilities:
* Oversee and manage operations to ensure exceptional service delivery.
* Build and maintain strong relationships with clients, guests, and the wider community.
* Develop and implement strategic plans to enhance service delivery and customer satisfaction.
* Recruit, mentor, and develop a management team to achieve business objectives.
Requirements:
* At least five years of food and beverage management experience in a high-volume hospitality environment.
* A hands-on leader who thrives in a fast-paced setting and leads by example.
* Strong financial acumen, with experience managing budgets and analysing financial performance.
* A passion for exceptional customer service and guest experience.
* A track record of leading high-performing teams and developing future leaders.
Benefits:
* Competitive salary and benefits package.
* A dynamic and fast-paced work environment.
* Exceptional career growth and development opportunities.
* The chance to be part of a high-profile hospitality and events operation.