Job Description
This role is part of the rekindle returnship program. Our team at Amazon is looking for a highly motivated and talented candidate for the role of Content Operations Specialist.
The ideal candidate will be responsible for conducting quality audits and recommending high confidence corrections to our retail catalog. The candidate is also expected to use human judgement to make decisions on behalf of our customers. Strong qualitative research, quantitative analysis, communication skills, attention to detail; and a commitment to excellence are the required skill sets for this role.
This role involves leading and overseeing the execution of content audits, adhering to established processes, guidelines, and Standard Operating Procedures (SOPs), while ensuring utmost accuracy and efficiency.
Key Responsibilities:
* Lead and oversee the execution of content audits
* Demonstrate exceptional judgment and decision-making skills during content audits
* Exercise editorial expertise to approve or disapprove audit entries based on pre-defined guidelines
* Effectively communicate audit results to relevant stakeholders within the organization
We are looking for a skilled professional who can work effectively in a dynamic environment and deliver high-quality results under tight deadlines.
BASIC QUALIFICATIONS-
* 1+ years of program or project management experience
* Experience using data to influence business decisions
* Knowledge of SQL and Advanced Excel (Array and Statistical formulas)
* Bachelor degree in the field of Engineering, Science, Arts or Literature with 1 to 2 years of working experience in textual content management processes or similar fields
* Proficiency in American English with demonstrated language skills in verbal, writing, reading, and comprehension
* Familiarity with online retail (e-commerce) and Internet search industries
PREFERRED QUALIFICATIONS-
* Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager
* Experience in managing critical operational processes, with SLA responsibility
Benefits
Our inclusive culture empowers us to deliver the best results for our customers. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.
How to Apply
To apply for this role, please submit your resume and cover letter through our website. We look forward to hearing from you!