Job Title: Pharmacy OTC Professional
We are seeking a dedicated and customer-focused Over-the-Counter (OTC) Pharmacy Assistant to join our team in the Tralee area. As an OTC Pharmacy Assistant, you will play a crucial role in providing exceptional customer service, assisting customers with their OTC medication needs, and ensuring a smooth and efficient pharmacy operation.
Key Responsibilities:
* Assist customers in selecting and recommending OTC medications based on their needs and symptoms
* Provide accurate and professional advice regarding OTC products
* Process customer transactions efficiently and accurately
* Maintain inventory and ensure the proper stock of OTC medications
* Collaborate with pharmacists and pharmacy staff to ensure high-quality customer service
* Keep the OTC section of the pharmacy organized and stocked
* Ensure all products meet regulatory and safety standards
* Handle customer inquiries and concerns with professionalism and empathy
Requirements:
* Previous experience in a pharmacy or retail setting is preferred
* Strong knowledge of OTC medications and health products
* Excellent communication and interpersonal skills
* Ability to work efficiently in a fast-paced environment
* High level of attention to detail and accuracy
* Ability to work independently and as part of a team
* Basic knowledge of pharmacy safety standards and regulations
Preferred Qualifications:
* Experience in customer service, especially in healthcare or retail settings
* Pharmacy Assistant Certification or similar qualification
* Knowledge of EPOS systems