IS Support Engineer – 6-Month Contract+ | Onsite in WicklowAre you a motivated IT support professional who enjoys solving problems and supporting users in a fast-paced, onsite environment? Do you take initiative, work well independently, and have a genuine interest in technology?We are currently seeking an IS Support Engineer to join a busy IT team supporting a large onsite workforce in Wicklow.Role OverviewReporting to the Helpdesk Supervisor, the IS Support Engineer will provide onsite and remote support across a broad range of IT systems. You will be responsible for troubleshooting hardware and software issues, supporting Microsoft 365 environments, and ensuring end users receive timely, effective technical assistance.This role is well suited to someone with 0–3 years' experience in IT support who is eager to develop their skills in a real-world, business-critical environment.Support a Critical Onsite OperationThis role sits within an established IT function responsible for the smooth day-to-day operation of information systems across a manufacturing-style environment. You'll be working closely with internal users and external IT service providers, providing hands-on, practical support where reliability and responsiveness matter.This is a short-term contract role (minimum 6 months), ideal for early-career IT professionals looking to build strong onsite support experience.Job ResponsibilitiesProvide an onsite presence supporting day-to-day IS operationsInstall, configure, and troubleshoot hardware, software, and peripheralsDeliver Microsoft Office 365 support and administration, including:SharePoint SitesMicrosoft TeamsMS FormsProvide remote desktop support to users with varying levels of technical abilityConfigure and support mobile devicesTroubleshoot and support printersAssist with Active Directory, SCCM, VMWare, and basic networking tasks (advantageous)Liaise with external IT service providers as requiredMaintain a high standard of customer service and professional communicationExperience & Skills RequiredThird-level qualification in Computer Science, Information Technology, or a related discipline (essential)1–3 years' experience in an IT Support / Helpdesk / IS Support roleStrong technical troubleshooting and problem-diagnosis skillsExcellent interpersonal and communication skillsAbility to support staff at all levels of the organisationStrong organisational skills with the ability to prioritise tasks effectivelySelf-motivated, proactive, and comfortable working on own initiativeInterest in current and emerging IT technologiesDesirable SkillsExperience in a pharmaceutical or regulated environmentExposure to VMWare, SCCM, and networking fundamentalsFamiliarity with enterprise IT support processesWhat's in It for You6-month contract with potential to extendHands-on onsite IT experience in a structured environmentOpportunity to develop technical and customer-facing skillsSupportive team environment with exposure to enterprise technologiesJob Types: Full-time, Fixed termContract length: 6 monthsPay: €30,000.00-€35,000.00 per yearBenefits:On-site parkingExperience:IT support: 1 year (required)Language:English (required)Work authorisation:Ireland (required)Location:Wicklow, County Wicklow (preferred)Work Location: In person